How credits work

HeyInvest uses credits for one thing: revealing how to contact an investor. Everything else is free.

Action	Cost
Unlock an investor's email	1 credit
Unlock an investor's phone number	9 credits
Search, filters, and browsing investors and companies	Free
Generating investor matches	Free
Importing BYO lists and fit scoring	Free
HeyIntro (finding and messaging investors on LinkedIn)	Free
Sending email campaigns	Free
Pipeline	Free

Your monthly credits

On a paid plan, each person on your team gets their own monthly credits. See Plans and the free trial for how many each plan includes.

During the free trial, your workspace gets 100 credits in total.

Unlocks are shared

When anyone on your team unlocks an investor's email or phone, it's unlocked for the whole team. Nobody pays twice for the same investor.

When credits reset

Credits reset each time your plan renews. Unused credits don't roll over to the next month.

Check your balance

• The bottom of the left sidebar shows how many of your credits you've used this month.
• The Dashboard shows Your credits left.
• Owners and admins can see the whole team's credits on Billing & Credits, and each person's usage under Settings → Credits & unlocks.

Running out of credits

If you don't have enough credits, the unlock button is disabled and nothing is charged. Everything else keeps working.

To get more credits:

• Buy a credit pack. Owners and admins can buy one-time packs under Top up credits on Billing & Credits. Pack credits are shared by the whole team. Anyone who runs out of their own credits draws on them.
• Upgrade your plan for more credits every month.

If you're a member, ask your owner or an admin to buy a pack.

Pack	Credits	Price
Starter pack	500	$39
Standard pack	1,500	$109
Growth pack	5,000	$349
Bulk pack	15,000	$999

Pack credits are added to your current month's balance and reset with your plan at renewal.